Business Development & Contracts Manager

Apply now Job no: 569429
Work type: Full Time
Location: Homebush West
Categories: Product

• Opportunities to make discounted purchases on a great range of products 
• Based at Homebush West, free on-site parking or a 10 minute walk from Flemington station 
• Experience working within a diverse, unique, and successful global organisation 

As Australia’s largest retailer of lifestyle products, with nearly 300 stores worldwide, Harvey Norman® has been a part of almost every Australian’s shopping experience. Whether getting the latest electronic gadgets, or furnishing your first home, Harvey Norman® is the place where you can shop with confidence. 

About the role  

Reporting to the General Manager of Product Care and based onsite at the Homebush West Corporate Office, you will manage global contract registers and business proposal activities for Harvey Norman’s overseas Product Care programs.

This role will require taking calls outside standard hours to accommodate international time zones, along with some domestic and limited international travel.

You will also;

• Liaise with internal and external stakeholders on contract progress and timeframes.
• Manage end-to-end Request for Proposals (RFPs), from requirements definition to contract agreement, while guiding stakeholder groups.
• Respond to enquiries related to existing contracts, ensure alignment with global standards and supply agreements, and contribute to the evaluation of new initiatives.
• Participate in evaluating key contract renewals.
• Contribute to Supplier Quarterly Business Reviews (QBR) and translate outcomes into actionable contract management plans.
• Monitor and manage vendor performance against agreed service levels and develop and implement continuous improvement plans with vendors for services.
• Represent Harvey Norman in all vendor management reviews and discussions and assist with the development of training materials by vendors for franchisee audiences.
• Manage weekly, monthly, and quarterly reporting commitments for all stakeholders, and handle ad hoc reporting as needed.
• Be able to both identify and manage risks and opportunities from successful vendor proposals.
• Support by leading discussions and initiatives to drive sales growth, developing best practices for point of sale, and providing assistance with customer complaints.
• Identify, review, and mitigate any compliance related risks or issues to the satisfaction of the management team.

About you  

You will have experience in a customer-facing sales role with a solid understanding of retail processes and practices. Your strong relationship building skills will complement your expertise in product sales and advising on best-selling practices. Additionally, you will have experience in category, vendor and contract management, with an understanding of contract law and the ability to assess agreements for risk and recommend mitigation strategies.

You will also have;

• Proficiency in the use of Microsoft Word, Outlook, and Excel.
• Excellent written and verbal communication skills.
• Ability to facilitate meetings, drive agendas and present in a professional manner.
• Exceptional interpersonal skills and adeptness at collaborating in team environments.
• Strong negotiation skills and influencing skills.
• Excellent problem solving and critical thinking skills.
• Ability to manage multiple concurrent tasks and deliver against overall objectives.
• Demonstrated autonomy within agreed parameters.

This opportunity will provide: 

• Salary packaging and novated leasing options for eligible employees.
• Professional development and career progression.
• Experience working with an Iconic Australian Brand with global success in NZ, Asia, and Europe.
• A supportive team environment that celebrates diversity and promotes a healthy work and family life balance. 
• Opportunities to make discounted purchases on a great range of products and services.

Have we got your interest?  

Apply now to be considered to join our dedicated team.  

Please note that only people with the right to work in Australia should apply for this position.  

Recruitment Agencies – thank you for thinking of us, however we do endeavour to fill our opportunities through direct channels wherever possible. If we find that we do need agency assistance, we’ll be in touch.